Recover failed payments before they turn into involuntary churn

A failed payment isn't a cancellation, it's a recoverable problem if you catch it fast. This segment flags users with a payment failure in the last 14 days so dunning and recovery flows can trigger before the account lapses.

Analyticssegment-architectSaaSEcommerceStandard1 step1 output

Segment

Segment created on /segments.

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What it does

Segments users with a payment failure in the last 14 days, building the dunning/recovery cohort needed to catch involuntary churn before it finalizes.

You get

a failed-payment accounts segment

How it works

Build the failed-payment list

Create Segment

Users with any of payment_failed, invoice_payment_failed, billing_failed, or charge_failed in the last 14 days.

Produces:Segment

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