What it does
Posts celebration-grade Slack messages on key revenue events (deal won, new subscription, expansion) and operational Slack messages on at-risk events (payment failed, churn), through a single configurable workflow.
You get
revenue wins and risk alerts posted to Slack as they happen
How it works
Write the celebration posts
create_slack_contentA won deal names the rep, the account, the ARR and the contract length and tags the team. The first new B2B subscription of the month gets a fanfare and the rest a one liner. An ecommerce order only gets a post if it is in the top 5% by value. An upsell names the amount, the customer and the AE. Warm and brief.
Write the operational alerts
create_slack_contentFor a different channel: a failed payment with the customer, the plan, the revenue at risk and the CSM tagged, a cancellation with its reason, and an unusually large abandoned cart. Terse, and clear about who has to act.
Route wins and problems apart
Create WorkflowOn a revenue event it decides whether this is a celebration or an operational problem, posts celebrations to the wins channel and alerts to revenue ops with the owner tagged, and for the top quartile by ARR also messages the CEO or CRO and the AE's manager. Nothing posts outside working hours unless it is marked urgent.
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