What it does
Detects when a deal's identified champion changes role, departs the company, or stops responding, and triggers a stakeholder re-engagement workflow before the signal turns into a stalled deal.
You get
an early-warning alert and re-engagement trigger on champion turnover
How it works
Track the champion daily
create_ai_attributeActive means they replied in the last 21 days, quiet means 21 to 45 days of silence, and gone means a bounced email, a departure signal, or enrichment showing a new company or a new title. Deals with nobody identified are flagged separately.
Find deals that lost theirs
Create SegmentOpen deals whose champion went to gone in the last 7 days, plus deals quiet for 45 days or more, which amounts to the same thing. Closed lost deals are handled elsewhere.
Get the rep moving
Create WorkflowIt pulls replacement candidates from the account, peers, a manager or the same role elsewhere, raises an urgent task for the AE with that list and the deal history, alerts the AE and their manager in Slack, tags the deal as at risk so the forecast tells the truth, and points at any other contact active in the last 30 days as the warm way in. No email goes out automatically: the rep reaches out personally.
See the ARR behind the risk
Build DashboardOpen deals by champion status, the ARR sitting behind departed champions, how often champions leave, how many deals survive it, and how quickly reps act, with anything left 14 days without action pulled out.
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